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AI Summary
This bill requires entities to disclose the use of AI in customer interactions at the point of contact, enhancing transparency across sectors.
Business Impact
If you use AI in customer service in New York, you must disclose its use at the point of interaction by the effective date or face penalties.
What do these statuses mean? ▼
Introduced
— Filed in the legislature; not yet heard in committee
In Committee
— Assigned to and being reviewed by a legislative committee
Passed
— Approved by one or both chambers; awaiting further action
Signed / Enacted
— Signed into law by the governor; may or may not be in effect yet
Dead / Vetoed
— Vetoed, failed to pass, or session expired without action
Unknown
— Status data not yet available or awaiting classification
Affected Industries
Topics How we classify →
What This Means
The proposed legislation mandates that entities disclose their use of artificial intelligence in customer service interactions. This includes clear communication at the point of interaction, ensuring customers are aware of AI's role. The bill aims to enhance transparency and accountability in AI applications across various sectors.
Key Provisions
- Defines 'artificial intelligence' and 'point of interaction'.
- Mandates disclosure of AI use in customer interactions.
- Requires clear communication of AI's role.
- Includes instructions for accessing human assistance.
- Takes effect 120 days after becoming law.
Latest Legislative Action
REFERRED TO INTERNET AND TECHNOLOGY
Bill Sponsors
| Name | Role | District |
|---|---|---|
| Steven Rhoads R | Sponsor | SD-005 |
Compliance Checklist
Disclose AI use at the point of interaction with customers
Who: All businesses using AI in customer service
Deadline: 120 days after the bill becomes law
Penalty: Potential legal repercussions for non-compliance
Who: All businesses using AI in customer service
Deadline: 120 days after the bill becomes law
Penalty: Potential legal repercussions for non-compliance
Provide a clear description of AI's role in customer interactions
Who: All businesses using AI in customer service
Deadline: 120 days after the bill becomes law
Penalty: Potential legal repercussions for non-compliance
Who: All businesses using AI in customer service
Deadline: 120 days after the bill becomes law
Penalty: Potential legal repercussions for non-compliance
Full Legal Analysis
The bill requires any entity using artificial intelligence to influence customer interactions to disclose this use at the point of interaction. The disclosure must be clear and provide instructions for accessing human assistance if needed. The bill applies across various sectors. Key definitions include 'artificial intelligence' and 'point of interaction', though the exact definitions are not available for verification.
Official Source
Official Bill Text
View S08874 on official legislature website →
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