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Enacts the "utility billing integrity act" to establish utility billing integrity and consumer protections through anomaly detection, advanced data analytics and the usage of artificial intelligence; requires every utility to implement and maintain a billing integrity program utilizing anomaly…
In one paragraph
New York's A 10764, the “utility billing integrity act,” would add Public Service Law § 65-c requiring every electric, gas or combination utility to maintain a program using anomaly detection systems (including advanced analytics, machine learning or AI) to review all residential bills before issuance. A flagged bill could not be issued as a final charge until qualified personnel review it and correct errors. Referred to the Energy Committee April 1, 2026; it has not passed either chamber. Would take effect one year after it becomes law.
Plain-English summary, written with AI assistance. The official text controls.
What it means for business
None yet: the bill is pending. If enacted, electric and gas utilities would have to screen residential bills with anomaly detection before issuing them, hold flagged bills for review and file quarterly reports.
Key provisions
- Systems must analyze historical usage, seasonal and weather variation, meter readings (estimated versus actual), rate classifications and tariffs, and usage deviations
- During review there may be no late fees, termination proceedings, negative credit reporting or collection activity; review may not exceed ten business days unless the Commission authorizes otherwise
- Prompt notice that a bill is under review, and advance notice of high bills above a Commission-set threshold; residential customers may request a billing review and get a written determination within ten business days
- Billing errors must be promptly corrected and overcharges credited or refunded; quarterly reports to the Commission and a public dashboard of billing accuracy
- The Commission must promulgate rules and may audit, set performance standards, require corrective action and impose penalties (no amounts stated); no fully automated adverse determinations and final determinations on disputed bills are subject to human review
- Anomaly-detection data may be used solely for billing integrity and consumer protection purposes; would take effect one year after it becomes law
Latest legislative action
Apr 1, 2026. referred to energy
Sponsors
| Name | Role | District |
|---|---|---|
| Jacob Blumencranz R | Sponsor | HD-015 |
Topics and industries
Related topics
Affected industries
This page is general information, not legal advice. Summaries are AI-assisted and may contain errors; read the statute for the controlling text and talk to a lawyer about your situation. Full disclaimer · Report an error