This bill prohibits AI communications that may mislead a reasonable consumer into believing they are interacting with a human, unless consumers are clearly and conspicuously informed otherwise.
If you use AI chatbots in Illinois, you must clearly inform consumers they are interacting with AI by January 1, 2026, or face penalties.
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Affected Industries
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What This Means
Illinois HB 3021 aims to enhance consumer protection in commercial transactions involving AI systems. It mandates that businesses disclose, in a clear and conspicuous manner, when consumers are communicating with AI rather than human representatives, addressing potential deception that may mislead a reasonable consumer. This bill will impact companies using AI in customer service and other consumer-facing roles.
Key Provisions
- Prohibits AI communications that may mislead a reasonable consumer into believing they are interacting with a human in commercial transactions.
- Requires clear and conspicuous notification to consumers when interacting with AI.
- Applies to chatbots, AI agents, and similar technologies in both textual and aural conversations.
Latest Legislative Action
House Floor Amendment No. 1 Rule 19(c) / Re-referred to Rules Committee
Bill Sponsors (showing 5 of 30)
| Name | Role |
|---|---|
| Abdelnasser Rashid D | Primary |
| John D'Amico | Primary |
| Lakesia Collins D | Primary |
| Michael J. Madigan | Primary |
| Robert Martwick | Primary |
Roll Call Votes
Compliance Checklist
Who: Businesses using AI chatbots.
Deadline: By January 1, 2026.
Penalty: Potential legal action for consumer fraud.
Related & Companion Bills
Full Legal Analysis
Official Source
Related Topics
Affected Industries
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