S09381

Imposes liability for misleading, incorrect, contradictory or harmful information to a user by a chatbot that results in financial loss or other demo… Reviewed

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Imposes liability for misleading, incorrect, contradictory or harmful information to a user by a chatbot that results in financial loss or other demonstrable harm.

AI Summary

This bill imposes liability on chatbots for providing misleading or harmful information that leads to financial loss or other harm.

Business Impact

If you operate chatbots in New York, you must ensure they do not provide misleading information or face liability for damages.

State
New York
Bill Number
S09381
Status
Introduced
Risk Level
Medium
Category
Narrow/Targeted
Last Action
May 14, 2024
Last Verified
Apr 19, 2026
Data Updated
Apr 19, 2026
What do these statuses mean?
Introduced — Filed in the legislature; not yet heard in committee
In Committee — Assigned to and being reviewed by a legislative committee
Passed — Approved by one or both chambers; awaiting further action
Signed / Enacted — Signed into law by the governor; may or may not be in effect yet
Dead / Vetoed — Vetoed, failed to pass, or session expired without action
Unknown — Status data not yet available or awaiting classification

Affected Industries

Finance Customer Service Technology

Topics

What This Means

New York's proposed bill S09381 seeks to hold chatbots accountable for any misleading or harmful information that results in user financial loss. This legislation emphasizes the importance of accuracy in AI communications and could significantly impact businesses utilizing chatbots for customer interaction.

Key Provisions

Latest Legislative Action

REFERRED TO INTERNET AND TECHNOLOGY

Bill Sponsors

Name Role District
Sponsor SD-059

Compliance Checklist

Ensure chatbot information accuracy
Who: Chatbot operators
Penalty: Liability for damages caused by misleading information
Implement verification processes for chatbot outputs
Who: Developers and operators of chatbots
Penalty: Potential financial liability for inaccuracies

Related & Companion Bills

New York S05668 — Imposes liability for misleading, incorrect, contradictory … New York A10494 — Imposes liability for misleading, incorrect, contradictory … New York A00222 — Imposes liability for misleading, incorrect, contradictory …

Full Legal Analysis

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